Terms of Service
Startingpoint
OVERVIEW
Welcome to Startingpoint! The terms "we," "us," and "our" refer to Startingpoint. Startingpoint operates this online store and website, including all related information, content, features, tools, products, and services to provide customers with a convenient shopping experience for premium traditional rice, healthy grocery products, and other food items. Our store is powered by Shopify, which enables us to provide these services to you.
SECTION 2 – OUR PRODUCTS
Startingpoint specializes in premium traditional rice varieties and other grocery products. We make every effort to ensure that all product descriptions, images, nutritional information, and specifications are accurate.
As our products are naturally grown agricultural goods, slight variations in grain size, colour, aroma, texture, and appearance may occur due to seasonal harvests and natural farming conditions. Such variations are normal and do not indicate a product defect.
Product images are for illustration purposes only. Actual packaging may vary due to updates or improvements without prior notice.
All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit the quantity of products sold to any customer.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase products from Startingpoint. Orders are accepted only after successful payment verification and order confirmation.
Please review your order carefully before placing it. Once an order has been processed or dispatched, it cannot be cancelled or modified.
As our products are perishable food items, all purchases are subject to our Refund Policy. Returns, refunds, and exchanges are generally not accepted except where an incorrect item has been delivered or the product has been damaged during transit.
Orders are intended for personal or household consumption and not for commercial resale unless otherwise agreed upon by Startingpoint.
SECTION 5 – SHIPPING AND DELIVERY
We aim to process and dispatch all orders as quickly as possible. Delivery timelines displayed on our website are estimates only and are not guaranteed.
Delivery may be affected by courier delays, weather conditions, natural disasters, public holidays, government restrictions, or other circumstances beyond our reasonable control.
Once an order has been handed over to the courier partner, the responsibility for transportation lies with the shipping carrier. Startingpoint is not responsible for delays caused by third-party courier services.
Customers are responsible for providing accurate shipping information. We are not liable for failed deliveries or delays resulting from incorrect or incomplete shipping addresses or contact details.
SECTION 12 – ERRORS, INACCURACIES, AND PRODUCT AVAILABILITY
Occasionally, there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, nutritional information, promotions, shipping charges, transit times, or product availability.
We reserve the right to correct any such errors, update information, modify prices, limit quantities, or cancel orders without prior notice, including after an order has been placed.
As our products are agricultural and seasonal in nature, product availability may change without notice. If an item becomes unavailable after an order has been placed, we will notify you and issue a refund for the unavailable product, if applicable.
SECTION 22 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of our Services or purchases made through Startingpoint shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India.
SECTION 25 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Startingpoint
Email: sript2023@gmail.com
Business Address:
Sri Prakash Traders,
Doodbowli, near Sai Baba Temple,
Kabutar Khana, Hyderabad,
Telangana 500064
Phone Number:
9391134003
SECTION 2 – OUR PRODUCTS
Startingpoint specializes in premium traditional rice varieties and other grocery products. We make every effort to ensure that all product descriptions, images, nutritional information, and specifications are accurate.
As our products are naturally grown agricultural goods, slight variations in grain size, colour, aroma, texture, and appearance may occur due to seasonal harvests and natural farming conditions. Such variations are normal and do not indicate a product defect.
Product images are for illustration purposes only. Actual packaging may vary due to updates or improvements without prior notice.
All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit the quantity of products sold to any customer.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase products from Startingpoint. Orders are accepted only after successful payment verification and order confirmation.
Please review your order carefully before placing it. Once an order has been processed or dispatched, it cannot be cancelled or modified.
As our products are perishable food items, all purchases are subject to our Refund Policy. Returns, refunds, and exchanges are generally not accepted except where an incorrect item has been delivered or the product has been damaged during transit.
Orders are intended for personal or household consumption and not for commercial resale unless otherwise agreed upon by Startingpoint.
SECTION 5 – SHIPPING AND DELIVERY
We aim to process and dispatch all orders as quickly as possible. Delivery timelines displayed on our website are estimates only and are not guaranteed.
Delivery may be affected by courier delays, weather conditions, natural disasters, public holidays, government restrictions, or other circumstances beyond our reasonable control.
Once an order has been handed over to the courier partner, the responsibility for transportation lies with the shipping carrier. Startingpoint is not responsible for delays caused by third-party courier services.
Customers are responsible for providing accurate shipping information. We are not liable for failed deliveries or delays resulting from incorrect or incomplete shipping addresses or contact details.
SECTION 12 – ERRORS, INACCURACIES, AND PRODUCT AVAILABILITY
Occasionally, there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, nutritional information, promotions, shipping charges, transit times, or product availability.
We reserve the right to correct any such errors, update information, modify prices, limit quantities, or cancel orders without prior notice, including after an order has been placed.
As our products are agricultural and seasonal in nature, product availability may change without notice. If an item becomes unavailable after an order has been placed, we will notify you and issue a refund for the unavailable product, if applicable.
SECTION 22 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of our Services or purchases made through Startingpoint shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India.
SECTION 25 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Startingpoint
Email: sript2023@gmail.com
Business Address:
Sri Prakash Traders,
Doodbowli, near Sai Baba Temple,
Kabutar Khana, Hyderabad,
Telangana 500064
Phone Number:
9391134003